How we keep giving safe

Trust is the foundation of everything we do — from NGO verification to payment security and beneficiary protection.

The NGO verification journey

Submitted

NGO completes onboarding and uploads registration documents.

Initial review

Support team checks completeness and basic eligibility.

Compliance review

12A, 80G, PAN, FCRA and governance are verified in depth.

Approved

The NGO can publish campaigns and receive donations.

Ongoing monitoring

Document validity is tracked; expiry restricts fundraising automatically.

Payment securityTokenised payments via authorised gateways. Card details are never stored, and status is confirmed through signed webhooks.

Data protectionWe collect only what we need, record consent, and support access, correction and deletion requests.

Beneficiary safetyMedical and identity data is never public. Imagery of children and vulnerable people requires consent.

Human reviewSensitive moderation and fraud decisions always involve trained human reviewers.

High-risk areas — payments, tax receipts, settlements, verification, FCRA restrictions and beneficiary privacy — are treated as configurable policy rules and require professional review before production use.